Retail Sales Leader - Guest Experience & LOD

American Eagle Outfitters, Inc.; Winston-Salem (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

40% off AE & Aerie

Employee discounts year-round

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team during LOD shifts and manage daily operations.

You will train and motivate associates, drive KPI results, and ensure a best-in-class guest experience that reflects AEO standards. You will recruit and develop talent, coach performance in real time, and maintain visual and operational standards to keep fitting rooms guest-ready and aligned with brand guidelines.

Qualifications

• Minimum retail management experience required.
• Strong communication and coaching skills.
• Proven ability to drive store KPIs and guest satisfaction.

Responsibilities

• Lead the Store Leadership Team during LOD shifts and drive daily operations to optimize sales and guest experience.
• Motivate and coach associates, ensuring adherence to service standards and brand requirements.
• Recruit, train, and develop team members to meet business needs and maintain a Guest First culture.

Skills

Sales leadership

People management

Training & development

Guest experience

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team during LOD shifts and manage daily operations.

You will train and motivate associates, drive KPI results, and ensure a best-in-class guest experience that reflects AEO standards. You will recruit and develop talent, coach performance in real time, and maintain visual and operational standards to keep fitting rooms guest-ready and aligned with brand guidelines.