Retail Sales Leader & Guest Experience Pro

American Eagle Outfitters, Inc.; Barboursville (WV); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

40% employee discount

Health benefits

Discretionary bonuses

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, rocking LOD shifts and delivering a stellar guest experience. You train, motivate and celebrate associates while driving strong sales and KPI results.

You’ll recruit, hire and develop talent, provide ongoing coaching, and ensure daily visual and operational standards are met while upholding AEO values and guest-first service.

Qualifications

• Lead LOD shifts and drive stellar guest experience.
• Motivate and celebrate associates while meeting KPI targets.
• Recruit, hire and train staff to ensure adequate coverage.
• Coach and set goals with Sales and Stock teams.
• Maintain visual and operational standards and safety.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity.
• Act as a role-model leader and uphold service standards.
• Recruit, hire and train strong talent for store coverage.
• Provide ongoing performance feedback through real-time coaching.
• Execute daily visual/operational procedures and store standards.

Skills

Store leadership

Training & development

Guest experience

Performance coaching

KPI focus

Tools

POS system

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, rocking LOD shifts and delivering a stellar guest experience. You train, motivate and celebrate associates while driving strong sales and KPI results.

You’ll recruit, hire and develop talent, provide ongoing coaching, and ensure daily visual and operational standards are met while upholding AEO values and guest-first service.