Retail Sales Leader & Guest Experience Champion

AEO; Walnut Creek (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health care benefits (medical)

Vision and dental

401(k) retirement

Life and disability insurance

Employee stock purchase program

Paid time off

Paid sick leave

Holiday pay

Parental leave

Discretionary bonuses

Job summary

AEO is seeking a full-time Sales Leader to support the Store Leadership Team by managing Leader on Duty shifts and delivering a stellar guest experience. You will drive KPI results by optimizing salesfloor productivity and training associates to uphold brand standards.

You will recruit, coach, and develop staff, ensuring guest focus and operational excellence while maintaining store safety and asset protection. Flexible hours and a passion for results are essential.

Qualifications

• Retail management experience preferred.
• Able to multi-task with strong time management.
• Business acumen.
• Flexible availability.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity and build guest loyalty.
• Lead and motivate the team through AE/OCR values and service standards.
• Recruit and hire strong talent to ensure staffing meets business needs.
• Provide real-time coaching and performance feedback to associates.

Skills

Sales leadership

People leadership

Training and development

Customer experience

Operational excellence

Job description

AEO is seeking a full-time Sales Leader to support the Store Leadership Team by managing Leader on Duty shifts and delivering a stellar guest experience. You will drive KPI results by optimizing salesfloor productivity and training associates to uphold brand standards.

You will recruit, coach, and develop staff, ensuring guest focus and operational excellence while maintaining store safety and asset protection. Flexible hours and a passion for results are essential.