Retail Sales Leader & Guest Experience Champion

American Eagle Outfitters, Inc.; Franklin (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Store-wide employee discounts

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team with LOD shifts and delivering a stellar guest experience. You will train, motivate and celebrate associates, drive KPI results, and uphold AEO’s service standards across the Salesfloor and Fitting Room.

Join a team that values realness and a Guest First culture, with opportunities to develop and advance within a leading jeans and lifestyle brand.

Qualifications

• Retail leadership experience preferred.
• Strong guest-service orientation and communication skills.
• Ability to recruit, train and develop store associates.

Responsibilities

• Rock LOD shifts to support Store Leadership and guests.
• Drive KPI results by maximizing sales floor and fitting room productivity.
• Motivate and coach associates to meet service standards.
• Ensure daily store operations run smoothly and safely.
• Maintain visual and operational standards and uphold brand guidelines.

Skills

Leadership

Customer service

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team with LOD shifts and delivering a stellar guest experience. You will train, motivate and celebrate associates, drive KPI results, and uphold AEO’s service standards across the Salesfloor and Fitting Room.

Join a team that values realness and a Guest First culture, with opportunities to develop and advance within a leading jeans and lifestyle brand.