Retail Sales Leader: Elevate Service & Sales

Michaels; Saint Charles (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) with match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discount programs

Job summary

Michaels, located in Saint Charles, MO, seeks a Sales Manager to lead a high-performing team and deliver a superior customer experience across store operations. You will drive sales, uphold brand standards, coach staff, and manage front-end and service excellence while ensuring SOP compliance and effective daily execution.

Responsibilities include MOD coverage, POS accuracy, program execution, and collaboration across departments such as Balloons, Knit & Sew, and Custom Framing in select

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and champion a high-performing selling culture across the store.
• Drive strong sales results and an engaging customer experience.
• Oversee front-end and service operations to ensure brand standards and SOPs.
• Provide Manager-on-Duty coverage and floor leadership.
• Ensure accurate use of POS and Self-Checkout systems.
• Oversee in-store programs and events (Balloons, Knit & Sew Shop, etc.).
• Promote Loyalty Rewards and protection plans to drive retention.
• Coach teams and maintain Asset Protection practices to reduce shrink.

Job description

Michaels, located in Saint Charles, MO, seeks a Sales Manager to lead a high-performing team and deliver a superior customer experience across store operations. You will drive sales, uphold brand standards, coach staff, and manage front-end and service excellence while ensuring SOP compliance and effective daily execution.

Responsibilities include MOD coverage, POS accuracy, program execution, and collaboration across departments such as Balloons, Knit & Sew, and Custom Framing in select