Retail Sales Leader: Elevate Experience & Team

EXPRESS; Greenville (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company/PH

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX is seeking a Retail Sales Leader for the Express store at Haywood Mall in Greenville, SC. The role drives floor and stockroom operations, coaches associates, and delivers an exceptional in-store shopping experience for customers.

You will train staff, manage scheduling, oversee checkout, and ensure product presentation aligns with company standards while supporting omnichannel initiatives.

Qualifications

• High School diploma or equivalent.
• 1 year of retail leadership or supervisory experience.
• Proficient with iPad and cash registers.
• Able to work nights, weekends and non-business hours.
• Physically able to perform store duties.

Responsibilities

• Develop and motivate associates to maximize sales.
• Provide on-the-spot coaching for floor operations and service.
• Partner with Store Management to give feedback on performance.
• Train associates on store operations, product, policies, and procedures.
• Execute daily store operations and action plans.
• Ensure appropriate associate coverage for a great customer experience.
• Oversee checkout and merchandise flow including omni-channel tasks.
• Monitor customer service levels and adjust as needed.
• Create effective schedules and maintain visual presentation standards.
• Lead by example in delivering the Express customer experience.
• Other duties as assigned.

Skills

Team leadership

Customer service

Communication

Sales accountability

Multitasking

Education

High School or Equivalent

Tools

iPad

Cash registers

Job description

PHOENIX is seeking a Retail Sales Leader for the Express store at Haywood Mall in Greenville, SC. The role drives floor and stockroom operations, coaches associates, and delivers an exceptional in-store shopping experience for customers.

You will train staff, manage scheduling, oversee checkout, and ensure product presentation aligns with company standards while supporting omnichannel initiatives.