Retail Sales Leader: Elevate Experience & Store Results

Michaels Stores; Suffolk (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Michaels Stores is looking for a Sales Manager at our Suffolk, VA location. In this role, you will champion a high-performing sales culture, lead daily operations, and enhance customer experiences.

You will manage adherence to policies, coach staff, and drive key sales KPIs. Candidates should have over 3 years of retail leadership experience and the ability to handle a fast-paced environment.

Qualifications

• 3+ years retail leadership experience required.

Responsibilities

• Lead and manage adherence to Standard Operating Procedures and Company programs.
• Ensure compliance with Company policies and standards.
• Model and coach Customer Experience and Selling behaviors.
• Oversee Balloons business and other in‑store programs.
• Drive sales and operational excellence in the Knit & Sew Shop.

Skills

Retail leadership

Customer service excellence

Sales performance management

Job description

Michaels Stores is looking for a Sales Manager at our Suffolk, VA location. In this role, you will champion a high-performing sales culture, lead daily operations, and enhance customer experiences.

You will manage adherence to policies, coach staff, and drive key sales KPIs. Candidates should have over 3 years of retail leadership experience and the ability to handle a fast-paced environment.