Retail Sales Leader - Elevate Customer Experience

EXPRESS; Somerville (AL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Merchandise discount

Paid time off

Parental leave

Job summary

Express is seeking a Retail Sales Leader to join our Assembly Row team. The role centers on driving sales, coaching associates, and delivering a superior in-store experience for customers.

You will train staff, manage stock and checkout operations, and collaborate with management to optimize floor coverage and performance. A background in retail and strong communication are essential for success.

Qualifications

• Retail leadership experience preferred.
• Excellent communication with customers, peers and supervisors.
• Ability to multitask and handle multiple customers.
• Availability for nights, weekends, and non-business hours.

Responsibilities

• Assist in developing and motivating associates to maximize sales.
• Coach associates to ensure floor operations and service standards.
• Oversee checkout and service quality.
• Manage merchandise flow including shipments and replenishment.
• Create schedules ensuring proper coverage.
• Promote an in-store experience aligned with brand standards.
• Lead product launches and visual presentation.

Skills

Customer service

Sales leadership

Training

Multitask

Education

High School or Equivalent

Tools

iPad

Registers

Job description

Express is seeking a Retail Sales Leader to join our Assembly Row team. The role centers on driving sales, coaching associates, and delivering a superior in-store experience for customers.

You will train staff, manage stock and checkout operations, and collaborate with management to optimize floor coverage and performance. A background in retail and strong communication are essential for success.