Retail Sales Leader: Inspire Teams & Elevate Service

EXPRESS; Peabody (MA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

EXPRESS is seeking a Retail Sales Leader in Peabody, MA to drive store operations, coach associates, and deliver exceptional customer experiences. This role focuses on sales performance, floor management, and omni-channel readiness across Express stores.

The position requires hands-on leadership, communication skills, and the ability to train teams while ensuring operational standards and organizational policies are followed.

Qualifications

• Retail sales experience in a fast-paced environment.
• Proven ability to meet sales targets and service goals.
• Strong communication and problem-solving skills.
• Comfortable with technology and point-of-sale systems.

Responsibilities

• Drive operations on the sales floor and in the stockroom to maximize sales.
• Provide coaching and training to associates for excellent customer service.
• Partner with store management to assess performance and feedback.
• Execute daily store operations and schedule optimization.

Skills

Retail experience

Customer service

Team collaboration

Multitasking

Education

High School or Equivalent

Tools

iPad

Registers

Job description

EXPRESS is seeking a Retail Sales Leader in Peabody, MA to drive store operations, coach associates, and deliver exceptional customer experiences. This role focuses on sales performance, floor management, and omni-channel readiness across Express stores.

The position requires hands-on leadership, communication skills, and the ability to train teams while ensuring operational standards and organizational policies are followed.