Retail Sales Leader: Customer-Obsessed & Team Growth

The Brand House Collective; Bradenton (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Kirkland's is seeking a Sales Leader to drive a customer-obsessed store culture in Bradenton, FL. This role partners with the Store Manager to execute business plans, elevate product knowledge, and ensure top-notch visual presentation across in-store and online experiences.

You will model excellent customer behaviors, guide the team, and build rapport with shoppers and staff, while supporting store profitability and policy compliance.

Qualifications

• Minimum 1 year management experience in a retail or service industry preferred.
• High School Diploma or GED; college preferred.
• Strong communications skills and customer selling experience required.
• Energetic, people- and results oriented, competitive with a drive to succeed.
• Valid Driver license.

Responsibilities

• Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience
• Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer
• Understanding your role in sales growth and how you contribute and impact store profitability
• Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Leads by example, supports, and holds team accountable to all company policies and procedures
• Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
• Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• Perform other duties as needed

Skills

Customer selling

Leadership

Communication

Sales leadership

Presentation

Education

High School Diploma or GED

College preferred

Tools

POS system

Job description

Kirkland's is seeking a Sales Leader to drive a customer-obsessed store culture in Bradenton, FL. This role partners with the Store Manager to execute business plans, elevate product knowledge, and ensure top-notch visual presentation across in-store and online experiences.

You will model excellent customer behaviors, guide the team, and build rapport with shoppers and staff, while supporting store profitability and policy compliance.