Retail Sales Leader: Customer-Obsessed Team Coach

The Brand House Collective

Maryville (TN)

On-site

USD 42,000 - 54,000

Full time

9 days ago

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Job summary

Kirkland's in Maryville, TN is seeking a Sales Leader who is customer-obsessed with strong product knowledge and a focus on visual presentation. You will model selling behaviors, guide the team, and collaborate with the Store Manager to execute store plans and drive sales.

The role emphasizes in-store and online shopping experiences, leading by example, coaching staff, maintaining inventory accuracy, and upholding Kirkland's values of Customer Commitment, Caring Culture, Winning Attitude, and

Qualifications

High School Diploma or GED; college preferred.
Minimum 1 year retail management experience.
Strong communication and customer selling skills.
Energetic, people and results oriented; drive to succeed.
Ability to work weekends, holidays, and evenings.
Valid driver's license.
Must be able to stand and move around store for prolonged periods.

Responsibilities

Leads, supports and values customer selling in both the in store and online shopping experience.
Leads and supports a customer obsessed culture that prioritizes selling behaviors.
Understanding your role in sales growth and how you contribute to store profitability.
Coaches staff to greet, re-engage, educate, add-on and thank customers.
Educates customers on loyalty programs, promotions and merchandise.
Maintains brand ambassador standards and professional conduct.
Oversees opening/closing procedures and team supervision as MOD.
Ensures inventory accuracy and visual presentation directives.
Upholds Kirkland’s Home Values in daily operations.
Performs other duties as needed.