Retail Sales Leader: Customer-Obsessed Team Builder

The Brand House Collective; Valparaiso (IN); Sur place; USD 40 000 - 56 000; Plein temps

Résumé du poste

Kirkland's is seeking a Sales Leader to drive customer-focused selling in-store and for online orders. You will lead by example, train staff, and ensure operational standards, including lighting, merchandising, and inventory accuracy, are met.

A strong emphasis on customer service, loyalty programs, and promotions will be required to boost baskets and store profitability. The role requires prior retail leadership experience, a friendly demeanor, and the ability to work weekends and evenings to

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in a retail or service industry.
• Strong communications skills and customer selling experience required.
• Energetic, people and results oriented with drive to succeed.
• Valid driver's license is required.
• Ability to work weekends, holidays, and evenings.

Responsabilités

• Leads and supports customer selling in-store and online (ship to store).
• Promotes a customer-obsessed culture prioritizing selling behaviors.
• Contributes to store profitability and understanding of sales growth impact.
• Reads cues and adapts to deliver an exceptional in-store experience.
• Educates customers on loyalty programs, promotions, and merchandise.
• Acts as a brand ambassador, maintaining respectful interactions with customers and coworkers.
• Leads by example and upholds company policies.
• Performs Manager on Duty responsibilities like opening/closing and supervision.
• Assists with freight processing, stockroom organization, and inventory accuracy.
• Champions Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.

Connaissances

Communication skills

Customer selling

Team leadership

Retail experience

Driver's license

POS system

Formation

High School Diploma or GED

College preferred

Outils

POS system

Description du poste

Kirkland's is seeking a Sales Leader to drive customer-focused selling in-store and for online orders. You will lead by example, train staff, and ensure operational standards, including lighting, merchandising, and inventory accuracy, are met.

A strong emphasis on customer service, loyalty programs, and promotions will be required to boost baskets and store profitability. The role requires prior retail leadership experience, a friendly demeanor, and the ability to work weekends and evenings to