Retail Sales Leader: Customer-Obsessed & Results-Driven

The Brand House Collective; Tyler (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Kirkland's Home in Tyler, TX seeks a Sales Leader to drive customer-obsessed selling with strong product knowledge and visual presentation skills. This role partners with the Store Manager to execute store business plans and guide the team in delivering an exceptional customer experience.

The ideal candidate has retail leadership experience, strong communication, and a passion for coaching others while maintaining brand standards and operational excellence.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in retail or service.
• Strong communications skills and customer selling experience required.
• Energetic, people and results oriented, with a drive to succeed.
• Valid Driver license.
• Ability to work weekends, holidays, and evenings.
• Ability to read and interpret company directives, handbook, and manuals.
• Ability to work a flexible schedule to meet business needs.
• Must be able to ascend/descend a ladder to retrieve and stock products.
• Must be able to frequently move merchandise, 50 pounds or more to stock room or floor.

Responsibilities

• Leads, supports and values customer selling in store and online experiences.
• Leads and supports a customer-obsessed culture prioritizing selling behaviors.
• Understands role in sales growth and impact on store profitability.
• Reads cues to respond to customers and create an exceptional in-store experience.
• Educates customers on loyalty programs, promotions and merchandise to build baskets.
• Acts as brand ambassador, maintaining respectful interactions with customers and co-workers.
• Leads by example, supports and enforces company policies and procedures.
• Executes Manager on Duty responsibilities: opening/closing, supervision, etc.
• Assists with freight processing, stockroom organization, merchandise presentation, pricing and inventory accuracy.
• Champions Kirkland’s Home values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• Performs other duties as needed.

Skills

Customer selling

Leadership

Communication

Retail operations

Team coaching

Education

High School Diploma or GED

Job description

Kirkland's Home in Tyler, TX seeks a Sales Leader to drive customer-obsessed selling with strong product knowledge and visual presentation skills. This role partners with the Store Manager to execute store business plans and guide the team in delivering an exceptional customer experience.

The ideal candidate has retail leadership experience, strong communication, and a passion for coaching others while maintaining brand standards and operational excellence.