Retail Sales Leader & Team Coach

The Brand House Collective; Southlake (TX); On-site; USD 42,000 - 68,000; Full time

Job summary

Kirkland’s Home in Southlake, TX seeks a Sales Leader who is customer-obsessed with strong product knowledge and presentation skills. You will implement store plans, collaborate with the Store Manager, and guide the team to maximize sales and excellent customer behaviors.

The role requires comfort building rapport through customer and team interactions and leading by example in a fast-paced retail environment.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year of retail/service management experience preferred.
• Strong communications and customer selling experience required.
• Energetic, people- and results-oriented with drive to succeed.
• Valid Driver license.
• Ability to handle and transport company funds to designated bank location.
• Ability to communicate clearly in writing and verbally.
• Ability to work weekends, holidays, and evenings.
• Ability to read and interpret company directives, handbook, and manuals.
• Ability to work flexible hours to meet store needs.
• Ability to work independently as well as in a team.

Responsibilities

• Learns to lead, support and value customer selling in-store and online.
• Lives a customer-obsessed culture prioritizing selling behaviors.
• Understands role in sales growth and store profitability.
• Reads customer cues and responds to create an exceptional experience.
• Educates customers on loyalty programs, promotions and merchandise.
• Acts as brand ambassador with respectful, professional conduct.
• Leads by example, enforces company policies and procedures.
• Executes MOD duties: opening/closing, supervision, etc.
• Assists in freight, stockroom organization, merchandising, pricing, inventory accuracy.
• Champions Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovation.
• Performs additional duties as needed.

Skills

Customer service

Leadership

Communication

Sales

Team motivation

Education

High School Diploma or GED

College preferred

Tools

POS system

Handheld devices

Job description

Kirkland’s Home in Southlake, TX seeks a Sales Leader who is customer-obsessed with strong product knowledge and presentation skills. You will implement store plans, collaborate with the Store Manager, and guide the team to maximize sales and excellent customer behaviors.

The role requires comfort building rapport through customer and team interactions and leading by example in a fast-paced retail environment.