Retail Sales Leader: Customer-Obsessed & Growth Driver

KIRKLAND; Peoria (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Kirkland's Home in Peoria, IL, is seeking a Sales Leader who is customer-obsessed with strong product knowledge and presentation skills. You will lead in-store and online selling, model exceptional customer service, and collaborate with the Store Manager to execute business plans.

This role requires building rapport with customers and guiding the team to achieve sales goals. You will supervise operations, maintain visuals, coach staff, and ensure policies are followed while creating a welcoming

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in retail or service industry preferred.
• Strong communications skills and customer selling experience required.
• Energetic, people and results oriented, competitive with a drive to succeed.
• Valid Driver license.
• Ability to work weekends, holidays, and evenings.

Responsibilities

• Leads, supports and values customer selling in in-store and online experiences.
• Promotes a customer-obsessed culture with greeting, re-engaging, educating, adding on and thanking customers.
• Understands role in sales growth and store profitability.
• Reads cues to create an exceptional in-store experience for customers.
• Educates customers on loyalty programs, promotions and merchandise.

Skills

Customer selling

Interpersonal savvy

Communication skills

Team leadership

Education

High School Diploma or GED

College preferred

Job description

Kirkland's Home in Peoria, IL, is seeking a Sales Leader who is customer-obsessed with strong product knowledge and presentation skills. You will lead in-store and online selling, model exceptional customer service, and collaborate with the Store Manager to execute business plans.

This role requires building rapport with customers and guiding the team to achieve sales goals. You will supervise operations, maintain visuals, coach staff, and ensure policies are followed while creating a welcoming