Retail Sales Leader: Customer-Obsessed Growth Driver

The Brand House Collective; Omaha (NE); On-site; USD 42,000 - 64,000; Full time

Job summary

The Brand House Collective in Omaha, NE is seeking a Sales Leader who drives selling through excellent product knowledge and presentation. You will lead in-store and online experiences, model professional customer service, and collaborate with the Store Manager to execute business plans.

You will motivate the team, train on loyalty programs, promotions, and merchandise, and ensure policies are followed while maintaining a welcoming, brand-supportive store environment.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in a retail or service industry preferred.
• Strong communications skills and customer selling experience.
• Energetic, people and results oriented, competitive with a drive to succeed.
• Valid Driver license.
• Ability to work weekends, holidays, and evenings.
• Ability to read and interpret company directives, handbook, and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.

Responsibilities

• Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience
• Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer.
• Understanding your role in sales growth and how you contribute and impact store profitability
• Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
• Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
• Leads by example, supports, and holds team accountable to all company policies and procedures
• Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
• Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
• Perform other duties as needed

Skills

Communication

Customer selling

Energetic

People-oriented

Results oriented

Driver's license

Education

High School Diploma or GED

College preferred

Tools

Point of Sale system

Job description

The Brand House Collective in Omaha, NE is seeking a Sales Leader who drives selling through excellent product knowledge and presentation. You will lead in-store and online experiences, model professional customer service, and collaborate with the Store Manager to execute business plans.

You will motivate the team, train on loyalty programs, promotions, and merchandise, and ensure policies are followed while maintaining a welcoming, brand-supportive store environment.