Retail Sales Leader: Customer-Obsessed

Kirkland's, Inc.; Timber Creek (AR); On-site; USD 35,000 - 52,000; Full time

Job summary

Kirkland’s, Inc. is seeking a Sales Leader to drive customer-focused selling and badge-leading store operations in a high-velocity retail environment. You will guide a team to deliver exceptional customer experiences while executing business plans and visual presentation standards.

The role emphasizes supportive leadership, brand ambassador duties, and collaboration with the Store Manager to maximize sales and profitability across in-store and online channels.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in retail/service preferred.
• Strong communications skills and customer selling experience required.
• Energetic, people and results oriented, with drive to succeed.
• Valid Driver license.
• Ability to work weekends, holidays, and evenings.

Responsibilities

• Leads, supports and values customer selling in both in-store and online shopping experiences.
• Greet, re-engage, educate, add on and thank each customer to drive sales.
• Understand role in sales growth and store profitability.
• Maintain brand standards and act as a brand ambassador to customers and teammates.
• Execute Manager on Duty (MOD) responsibilities including opening/closing procedures and supervision.
• Assist with freight processing and maintain organized stockroom and merchandising presentation.

Skills

Customer selling

Leadership

Communications

Team orientation

Education

HS Diploma or GED

College preferred

Tools

POS system

Job description

Kirkland’s, Inc. is seeking a Sales Leader to drive customer-focused selling and badge-leading store operations in a high-velocity retail environment. You will guide a team to deliver exceptional customer experiences while executing business plans and visual presentation standards.

The role emphasizes supportive leadership, brand ambassador duties, and collaboration with the Store Manager to maximize sales and profitability across in-store and online channels.