Retail Sales Leader: Build & Coach a Top Team

The Tile Shop; Bel Air (MD); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Employee Discount

Job summary

The Tile Shop is seeking a dynamic retail leader to build and guide a high-performing Sales Associates team. You will train staff, greet customers, and drive tile sales while ensuring excellent customer service and store operations.

You will learn installation processes and educate customers, track sales goals, and maintain brand standards. First year income is expected to be 60-75K at target, reflecting base pay plus commissions in a fast-paced environment where attention to detail and a

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Detail-oriented and highly organized.
• Sense of Design: put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Open to learning and growing independently and from feedback.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Sales

Leadership

Communication

Design sense

Attention to detail

Team motivation

English proficiency

Basic computer skills

Tools

Basic computer skills

Job description

The Tile Shop is seeking a dynamic retail leader to build and guide a high-performing Sales Associates team. You will train staff, greet customers, and drive tile sales while ensuring excellent customer service and store operations.

You will learn installation processes and educate customers, track sales goals, and maintain brand standards. First year income is expected to be 60-75K at target, reflecting base pay plus commissions in a fast-paced environment where attention to detail and a