Retail Sales Manager: Lead, Coach & Grow a Top Tile Team

The Tile Shop; West Allis (WI); Sur place; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical Benefits

Health Savings Account (HSA)

401(k) Retirement Plan

Employee Discount

Résumé du poste

The Tile Shop is recruiting for a Retail Sales Manager in Wisconsin to lead a dynamic team. You will recruit, train, and coach Sales Associates, greet customers, drive tile sales, and oversee store and warehouse operations.

You will model the standards of The Tile Shop while guiding staff to meet objectives. Key responsibilities include scheduling, inventory accuracy, and delivering excellent customer service.

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast-paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail-oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English
• Previous experience in a related field preferred

Responsabilités

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Connaissances

Sales team leadership

Customer relationship development

Communication in English

Detail-oriented

Organizational skills

Mathematical skills

Computer skills

Outils

POS software

Inventory management software

Description du poste

The Tile Shop is recruiting for a Retail Sales Manager in Wisconsin to lead a dynamic team. You will recruit, train, and coach Sales Associates, greet customers, drive tile sales, and oversee store and warehouse operations.

You will model the standards of The Tile Shop while guiding staff to meet objectives. Key responsibilities include scheduling, inventory accuracy, and delivering excellent customer service.