Retail Sales Lead – WOW Customer Experience

Duluth Trading Company; Beloit (WI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical plan options

Dental & Vision

Flexible Spending Accounts

Health Savings Account including公司贡献

Company paid Life Insurance and AD&D

Short-Term Disability

Voluntary benefits (Accident, Critical

401(k) Employer Match

Parental Leave

Paid holidays

Generous PTO

Daily pay

Employee Discount 40%

Job summary

Duluth Trading Company in Beloit, WI is seeking a Retail Sales Lead to drive the Duluth experience on the sales floor.

You will develop strong product knowledge, lead the team, and ensure excellent customer service, floor coverage, and merchandising. A high standard of integrity, teamwork, and communication is expected, along with adherence to cash-handling procedures and safety policies.

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer centric and ownership mindset.
• Excellent communicator and listener.
• Team-oriented and trustworthy.

Responsibilities

• Develop product knowledge to provide solution-oriented, friendly service.
• Lead store team to deliver Duluth experience.
• Set expectations, manage floor coverage, and engage customers.
• Record customer profile information accurately.
• Handle cash registers and reporting functions per guidelines.
• Maintain cleanliness and merchandising standards.
• Respond to customer concerns with positive resolutions.
• Ensure store security and safety.

Skills

Customer focus

Ownership

Integrity

Communication

Teamwork

Active listening

Education

High school diploma or equivalent

Job description

Duluth Trading Company in Beloit, WI is seeking a Retail Sales Lead to drive the Duluth experience on the sales floor.

You will develop strong product knowledge, lead the team, and ensure excellent customer service, floor coverage, and merchandising. A high standard of integrity, teamwork, and communication is expected, along with adherence to cash-handling procedures and safety policies.