Retail Sales Lead & Team Coach — Omnichannel Growth

KnitWell Group; Woodburn (IA); On-site; USD 22,000 - 36,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerADV

Community impact through philanthropic

Job summary

KnitWell Group is seeking a Sales Lead to model excellent customer experiences, support associates, and collaborate with the Store Manager to run daily store operations in-store.

You will help onboard and develop a highly engaged team, uphold visual standards, and use available tools to deliver a seamless omnichannel shopping experience for customers. This role requires strong communication, coaching, and adaptability.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Proficient with technology and able to operate a POS system.
• Excellent communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize tasks to meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Communication

Coaching

POS system proficiency

Flexible availability

Tools

POS system

Job description

KnitWell Group is seeking a Sales Lead to model excellent customer experiences, support associates, and collaborate with the Store Manager to run daily store operations in-store.

You will help onboard and develop a highly engaged team, uphold visual standards, and use available tools to deliver a seamless omnichannel shopping experience for customers. This role requires strong communication, coaching, and adaptability.