Retail Sales Lead & Coach (Omnichannel)

N23 Premium Brands Opco LLC; Monroe (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

KnitWell Group in Monroe, OH is seeking a Sales Lead to deliver personalized customer experiences and provide guidance to associates. You will collaborate with the Store Manager to become an expert on store functions and ready to step in as manager when needed.

This part-time role emphasizes inclusive leadership, strong customer service, and operational excellence while supporting omnichannel shopping. The position pays $12.00–$15.00 per hour and requires flexibility for evenings, weekends and

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with a POS system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.
• Takes initiative and can prioritize to meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold high visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates excel.
• Build productive relationships by sharing ideas and supporting the team.
• Utilize available tools to stay informed on priorities and promotions and provide seamless omnichannel service.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Team leadership

POS proficiency

Coaching

Communication

Time management

Flexible schedule

POS system

Tools

POS system

Job description

KnitWell Group in Monroe, OH is seeking a Sales Lead to deliver personalized customer experiences and provide guidance to associates. You will collaborate with the Store Manager to become an expert on store functions and ready to step in as manager when needed.

This part-time role emphasizes inclusive leadership, strong customer service, and operational excellence while supporting omnichannel shopping. The position pays $12.00–$15.00 per hour and requires flexibility for evenings, weekends and