Retail Sales Lead & Team Coach

Journeys; Pittsburgh (Allegheny County); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee discount

Bonus potential

Medical, vision, dental insurance

Vacation package

Community service hours

Job summary

Journeys is a teen retail leader with over 800 stores across the US, Puerto Rico and Canada. We are looking for a Sales Lead to assist store management with basic store operations, develop associates, and achieve store and personal sales goals.

You will train and coach a successful sales team, open and close the store, supervise daily operations, handle loss prevention, and deliver a fun, full service experience to every customer. Evening and weekend availability required.

Qualifications

• Prior retail sales experience preferred.
• Ability to multi-task in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods.
• Must be at least 18 years of age.
• Age requirements for part-time employment may vary based on state

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete bank deposits
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team

Skills

Retail leadership

Customer service

Interpersonal skills

Communication

Education

High school diploma

Job description

Journeys is a teen retail leader with over 800 stores across the US, Puerto Rico and Canada. We are looking for a Sales Lead to assist store management with basic store operations, develop associates, and achieve store and personal sales goals.

You will train and coach a successful sales team, open and close the store, supervise daily operations, handle loss prevention, and deliver a fun, full service experience to every customer. Evening and weekend availability required.