Retail Sales Lead & Team Coach

Journeys; Cedar Hill (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Job summary

Journeys is a teen retail leader with an emphasis on footwear and apparel, operating over 800 stores across the US, Puerto Rico, and Canada. The company promotes self-expression and a fun, energetic in-store experience.

The role supports store management in daily operations, staff development, and achieving sales goals while delivering a full-service customer experience. Night and weekend shifts are required, with opportunities for growth and advancement.

Qualifications

• Prior retail sales experience preferred.
• Ability to multi-task in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Willingness to learn.
• Completion of all training programs leading up to Sales Lead position or equivalent training.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods of time.
• Must be at least 18 years of age*

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete bank deposits
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team

Skills

Customer service

Sales

Communication

Multi-tasking

Job description

Journeys is a teen retail leader with an emphasis on footwear and apparel, operating over 800 stores across the US, Puerto Rico, and Canada. The company promotes self-expression and a fun, energetic in-store experience.

The role supports store management in daily operations, staff development, and achieving sales goals while delivering a full-service customer experience. Night and weekend shifts are required, with opportunities for growth and advancement.