Store Sales Lead & Team Coach

Journeys; Castle Rock (CO); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Employee benefits

Employee discount

Internal promotion

Job summary

Journeys is a teen retail leader offering footwear, apparel, backpacks and accessories with 800+ stores across the US, Puerto Rico and Canada. As a Sales Lead you will support store management, coach a sales team, and drive sales goals while delivering an engaging customer experience.

You’ll train associates, enforce policies, manage opening/closing duties, and collaborate with leadership to uphold Journeys’ energetic, inclusive culture and commitment to community and teamwork.

Qualifications

• Prior retail sales experience preferred
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Ability to multi-task in a fast-paced environment
• Willingness to learn
• Completion of all training programs leading up to Sales Lead position or equivalent training
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Perform all opening and closing duties according to company policy
• Supervise and manage all aspects of daily store operations in store management’s absence
• Supervise and manage all aspects of Loss Prevention practices in store management’s absence
• Effectively communicate all store needs to store management
• Complete bank deposits
• Complete all assigned tasks and responsibilities promptly
• Complete all required training
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Understand the Journeys culture and demonstrate it to the team

Job description

Journeys is a teen retail leader offering footwear, apparel, backpacks and accessories with 800+ stores across the US, Puerto Rico and Canada. As a Sales Lead you will support store management, coach a sales team, and drive sales goals while delivering an engaging customer experience.

You’ll train associates, enforce policies, manage opening/closing duties, and collaborate with leadership to uphold Journeys’ energetic, inclusive culture and commitment to community and teamwork.