Retail Sales Lead & Team Coach

KnitWell Group; Maryland; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Lead to champion exceptional customer experiences and guide a motivated team in our Maryland store. You will collaborate with leadership to ensure seamless store operations and coach associates to deliver personalized service across channels.

The role emphasizes coaching, brand stewardship, and readiness to assume store leadership responsibilities as needed, with a pay range that reflects retail leadership in the region.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with point-of-sale systems and technology.
• Strong communication and coaching skills.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to organize, delegate, and meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment for associates.
• Uphold visual and operational standards focused on customers.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to staff.
• Step into the manager role when needed.

Skills

Retail sales

Management experience

POS proficiency

Communication & coaching

Flexible availability

Decision making

Organization & delegation

Tools

Point-of-sale system

Job description

KnitWell Group is seeking a Sales Lead to champion exceptional customer experiences and guide a motivated team in our Maryland store. You will collaborate with leadership to ensure seamless store operations and coach associates to deliver personalized service across channels.

The role emphasizes coaching, brand stewardship, and readiness to assume store leadership responsibilities as needed, with a pay range that reflects retail leadership in the region.