Retail Sales Lead & Team Coach

Ann Taylor; Birmingham (AL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Birmingham, AL seeks a Sales Lead to model personalized customer experiences and coach the team. You’ll work with the Store Manager to become the store expert and step in as leader when needed.

You’ll onboard and develop a highly engaged team, uphold brand standards and inclusivity, and ensure outstanding customer service and smooth operations.

Using available tools, you’ll drive an omnichannel shopping experience, give timely feedback, and support sales goals with initiative.

Qualifications

• 6-months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management

POS system

Communication

Coaching

Flexible hours

Decision making

Organization

Tools

POS system

Job description

Ann Taylor in Birmingham, AL seeks a Sales Lead to model personalized customer experiences and coach the team. You’ll work with the Store Manager to become the store expert and step in as leader when needed.

You’ll onboard and develop a highly engaged team, uphold brand standards and inclusivity, and ensure outstanding customer service and smooth operations.

Using available tools, you’ll drive an omnichannel shopping experience, give timely feedback, and support sales goals with initiative.