Retail Sales Lead & Team Coach

Ann Taylor; Altoona (IA); On-site; USD 35,000 - 45,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Altoona, IA is seeking a Sales Lead to model and deliver personalized customer experiences. You will work with the Store Manager to guide associates, help onboard and develop the team, and ensure the store runs smoothly while upholding brand standards.

This role requires retail experience, strong communication, and flexible availability including evenings, weekends, and holidays. You will use POS technology to assist customers and drive sales, all while fostering an inclusive,

Qualifications

• 6-months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Point-of-Sale

Tools

POS system

Job description

Ann Taylor in Altoona, IA is seeking a Sales Lead to model and deliver personalized customer experiences. You will work with the Store Manager to guide associates, help onboard and develop the team, and ensure the store runs smoothly while upholding brand standards.

This role requires retail experience, strong communication, and flexible availability including evenings, weekends, and holidays. You will use POS technology to assist customers and drive sales, all while fostering an inclusive,