Sales Lead: Elevate Customer Experience & Team Growth

Ann Taylor; Auburn Hills (MI); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and growth

Community impact

Job summary

Ann Taylor in Auburn Hills, MI is seeking a Sales Lead to support and model exceptional customer experiences. You will work closely with the Store Manager to develop the team, uphold store standards, and step in as acting manager when needed.

The ideal candidate has retail experience, is comfortable coaching others, and can multitask in a fast-paced environment, including evenings, weekends, and holidays. This regular/part-time role offers merchandise discounts and opportunities for growth.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Team coaching

Communication

Initiative

Time management

Tools

Point-of-sale system

Job description

Ann Taylor in Auburn Hills, MI is seeking a Sales Lead to support and model exceptional customer experiences. You will work closely with the Store Manager to develop the team, uphold store standards, and step in as acting manager when needed.

The ideal candidate has retail experience, is comfortable coaching others, and can multitask in a fast-paced environment, including evenings, weekends, and holidays. This regular/part-time role offers merchandise discounts and opportunities for growth.