Sales Lead: Elevate Service & Lead a High-Impact Team

N23 Premium Brands Opco LLC; Ann Arbor (MI); On-site; USD 38,000 - 46,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor in Ann Arbor, MI is seeking a Sales Lead to model and deliver exceptional customer experiences while guiding a small team. You will work closely with the Store Manager to ensure smooth store operations and outstanding service.

This role emphasizes coaching, onboarding, and maintaining brand standards, while supporting omnichannel shopping and a welcoming, inclusive environment for associates and customers alike. Availability includes evenings, weekends, and holidays.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Proficient with technology and operating a POS system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends and holidays.
• Takes initiative and can make thoughtful decisions.
• Able to organize, delegate and prioritize assignments.

Responsibilities

• Represent the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing a highly engaged team.
• Support an inclusive store environment for associates.
• Uphold top visual and operational standards while focusing on the customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to associates.
• Build productive relationships and share ideas with the team.
• Use technology to stay informed on priorities and promotions for omnichannel shopping.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Management experience

POS proficiency

Communication & coaching

Flexible availability

Initiative & decision making

Organization & prioritization

Tools

POS system

Job description

Ann Taylor in Ann Arbor, MI is seeking a Sales Lead to model and deliver exceptional customer experiences while guiding a small team. You will work closely with the Store Manager to ensure smooth store operations and outstanding service.

This role emphasizes coaching, onboarding, and maintaining brand standards, while supporting omnichannel shopping and a welcoming, inclusive environment for associates and customers alike. Availability includes evenings, weekends, and holidays.