Retail Sales Lead & Team Coach

KnitWell Group; Acton (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

KnitWell Group is seeking a Sales Lead for Store 1302-Brookside Shops-ANN-Acton, MA 01720. You will drive personalized customer experiences, support onboarding, and step in as acting manager when needed to ensure both customer and associate satisfaction.

Requirements include prior retail experience, leadership potential, and comfort with a POS system. Availability includes evenings, weekends, and holidays. Competitive hourly pay accompanies a supportive, brand-focused environment.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication & coaching

Flexible scheduling

Decision making

Organization & delegation

Job description

KnitWell Group is seeking a Sales Lead for Store 1302-Brookside Shops-ANN-Acton, MA 01720. You will drive personalized customer experiences, support onboarding, and step in as acting manager when needed to ensure both customer and associate satisfaction.

Requirements include prior retail experience, leadership potential, and comfort with a POS system. Availability includes evenings, weekends, and holidays. Competitive hourly pay accompanies a supportive, brand-focused environment.