Retail Sales Lead & Team Coach

KnitWell Group; Lynnfield (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT at KnitWell Group is seeking a Sales Lead in Lynnfield, MA to model exceptional customer experiences, support and coach associates, and collaborate with the Store Manager to step in as manager when needed. You will uphold store standards, use technology to drive a customer‑focused team, and ensure a seamless omnichannel experience.

The ideal candidate has 6 months of retail sales experience (preferred) and management experience (preferred), is tech‑savvy with a POS system, and offers

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Deliver personalized customer experiences and provide guidance and support to associates.
• Collaborate with Store Manager to become an expert on store functions and step in as manager when needed.
• Uphold visual and operational standards and drive a customer-focused, profitable store environment.
• Support onboarding and development of a highly engaged team and provide in-the-moment coaching.

Skills

Customer service

Communication

POS system

Team leadership

Tools

Point-of-sale system

Job description

LOFT at KnitWell Group is seeking a Sales Lead in Lynnfield, MA to model exceptional customer experiences, support and coach associates, and collaborate with the Store Manager to step in as manager when needed. You will uphold store standards, use technology to drive a customer‑focused team, and ensure a seamless omnichannel experience.

The ideal candidate has 6 months of retail sales experience (preferred) and management experience (preferred), is tech‑savvy with a POS system, and offers