Retail Sales Lead: Lead, Coach & Elevate Customer Experience

White House | Black Market, Inc.; Huntersville (NC); Sur place; USD 28 000 - 42 000; Temps partiel

Avantages offerts par ce poste

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development and careerAdv

Community impact through partnerships

Résumé du poste

White House | Black Market is seeking a Sales Lead in Huntersville, NC. You will supervise the team, model brand standards, and support leadership responsibilities to create memorable, customer-centered experiences that reflect our hospitality culture.

The role emphasizes coaching, strong product knowledge, and maintaining brand priorities while driving store performance and a positive work environment.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Team player with ownership and initiative.
• Flexible availability—nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, and lift up to 50 pounds.

Responsabilités

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Connaissances

Retail management

Customer service

Leadership

Description du poste

White House | Black Market is seeking a Sales Lead in Huntersville, NC. You will supervise the team, model brand standards, and support leadership responsibilities to create memorable, customer-centered experiences that reflect our hospitality culture.

The role emphasizes coaching, strong product knowledge, and maintaining brand priorities while driving store performance and a positive work environment.