Retail Sales Lead — Brand & Team Coach

White House Black Market; Greensboro (NC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical insurance (optional)

401(k) plan

Employee discounts

Professional development

Community involvement

Job summary

White House Black Market is seeking a Sales Lead in Greensboro, NC to supervise the team and support leadership responsibilities. You will set the tone for a customer‑centered, brand‑driven environment on the sales floor.

You will help with operations, coaching, and scheduling while ensuring knowledge of current promotions and policies. The role emphasizes teamwork, ownership, and delivering memorable shopping experiences to reflect our hospitality culture.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Strong customer service mindset and communication skills.

Responsibilities

• Assist store leadership with opening/closing duties.
• Share brand priorities and messages with team.
• Lead by example on the sales floor and provide product knowledge.
• Coach and motivate staff to meet performance goals.
• Handle scheduling, cash handling, and inventory tasks.
• Stay informed about promotions and store policies.
• Support development and scheduling for associates.
• Contribute ideas to leadership discussions.
• Foster a positive, team‑oriented work environment.

Skills

Leadership

Retail management

Customer service

Communication

Team player

Tools

POS system

Job description

White House Black Market is seeking a Sales Lead in Greensboro, NC to supervise the team and support leadership responsibilities. You will set the tone for a customer‑centered, brand‑driven environment on the sales floor.

You will help with operations, coaching, and scheduling while ensuring knowledge of current promotions and policies. The role emphasizes teamwork, ownership, and delivering memorable shopping experiences to reflect our hospitality culture.