Retail Sales Lead — Lead, Coach & Elevate Customer Experience

knitwellgroup; Collierville (TN); Presencial; USD 20.664.000 - 30.307.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Merchandise discounts

Professional development

Community impact

Descripción de la vacante

LOFT is seeking a Sales Lead in Collierville, TN to model exceptional customer service and guide a team of associates. You will partner with the Store Manager to ensure smooth store operations and be prepared to step in as manager when needed.

The role emphasizes coaching, team development, and maintaining brand standards while supporting omnichannel shopping experiences. Flexible availability and a proactive approach are valued.

Formación

• 6 months retail sales experience preferred.
• Management experience preferred.
• Technology proficient; able to operate a POS system.

Responsabilidades

• Deliver personalized customer experiences and guide associates.
• Collaborate with Store Manager to be ready to step in as manager when needed.
• Onboard and develop a highly engaged team; foster an inclusive store environment.
• Uphold brand visuals and operational standards; focus on customer.
• Use tools to drive a customer-focused team and profitable business.
• Provide in-the-moment feedback and coaching to improve customer interactions.
• Build productive relationships and share ideas with the team.
• Utilize available tools to stay informed on priorities and promotions for omnichannel shoppers.

Conocimientos

Customer service

Coaching

Communication

Team leadership

Technology savvy

Herramientas

POS system

Descripción del empleo

LOFT is seeking a Sales Lead in Collierville, TN to model exceptional customer service and guide a team of associates. You will partner with the Store Manager to ensure smooth store operations and be prepared to step in as manager when needed.

The role emphasizes coaching, team development, and maintaining brand standards while supporting omnichannel shopping experiences. Flexible availability and a proactive approach are valued.