Retail Sales Lead — Lead, Coach & Elevate Customer Experience

KnitWell Group; Alabama; On-site; USD 36,000 - 48,000; Part time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Merchandise discounts

Professional development

Community philanthropic partnerships

Job summary

KnitWell Group in Madison, WI is seeking a Sales Lead to partner with store leaders in guiding teams toward delivering hospitality-driven experiences. You will model leadership, coach staff, and ensure brand standards are upheld across in-store and online channels.

The role emphasizes team development, customer-centric service, and flexible hours, including nights, weekends, and holidays, with opportunities for growth within our brands.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• Flexible availability — including nights, weekends, and holidays.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Share brand priorities and messages with store teams.
• Support associate development and scheduling when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Communication

Customer service

Team player

Flexibility

Physical stamina

Job description

KnitWell Group in Madison, WI is seeking a Sales Lead to partner with store leaders in guiding teams toward delivering hospitality-driven experiences. You will model leadership, coach staff, and ensure brand standards are upheld across in-store and online channels.

The role emphasizes team development, customer-centric service, and flexible hours, including nights, weekends, and holidays, with opportunities for growth within our brands.