Retail Sales Lead — Elevate Customer Experience

Knitwell Group; Annapolis (MD); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and advancing

Community impact through philanthropic

Job summary

Knitwell Group in Annapolis, MD is seeking a Sales Lead to partner with the Store Manager, deliver personalized customer experiences, and support associates.

You will model brand standards, coach teammates, help onboard new hires, and step in as manager when needed while maintaining top visual and operational standards.

This part-time role offers evenings, weekends, and holidays, with benefits like a 401(k) plan and employee discounts at Knitwell brands.

Qualifications

• 6 months of retail sales experience preferred.
• Ability to operate a point-of-sale system.
• Strong communication and coaching skills.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Communication

Coaching

Team leadership

Tools

POS system

Job description

Knitwell Group in Annapolis, MD is seeking a Sales Lead to partner with the Store Manager, deliver personalized customer experiences, and support associates.

You will model brand standards, coach teammates, help onboard new hires, and step in as manager when needed while maintaining top visual and operational standards.

This part-time role offers evenings, weekends, and holidays, with benefits like a 401(k) plan and employee discounts at Knitwell brands.