Retail Sales Lead — Inspire Teams, Elevate Service

J.Jill; Overland Park (KS); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Associate discounts

Inclusive team environment

EAP & discounts

Paid time off

Job summary

J.Jill in Overland Park, Kansas is seeking a Sales Lead to support store leadership, drive sales, and coach the team in delivering an exceptional customer experience. You will build strong customer relationships, train staff, and contribute to achieving store targets while representing our inclusive culture.

The role requires a passion for fashion, a customer-obsessed mindset, and the ability to work evenings, weekends, and holidays as needed.

Qualifications

• 1+ years of retail experience, preferably in women’s specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions. Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill’s products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Retail experience

Customer service

Team leadership

Sales driven

Flex schedule

Job description

J.Jill in Overland Park, Kansas is seeking a Sales Lead to support store leadership, drive sales, and coach the team in delivering an exceptional customer experience. You will build strong customer relationships, train staff, and contribute to achieving store targets while representing our inclusive culture.

The role requires a passion for fashion, a customer-obsessed mindset, and the ability to work evenings, weekends, and holidays as needed.