Retail Sales Lead & Floor Leader - Experience First

Build-A-Bear Workshop; Concord (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Build-A-Bear Workshop is seeking a Sales Lead who serves as a role model Bear Builder and Floor Leader on Duty, guiding a team during designated shifts to achieve store sales goals while delivering Experience First experiences to Guests.

When not Floor Leader on Duty, you operate as a Bear Builder, providing outstanding Guest service, creating a warm atmosphere, and upholding brand standards across all interactions.

Qualifications

• High school diploma or GED equivalent.
• Availability to work 15–25 hours per week.

Responsibilities

• Be a role model for exceptional Guest service and lead a team to meet sales goals.
• Guide and support associates to ensure smooth store operations.
• Model Experience First behaviors and provide feedback to management.
• Foster a warm, inclusive atmosphere that leaves Guests satisfied.

Skills

Guest service

Team leadership

Customer engagement

Education

High school diploma or GED

Job description

Build-A-Bear Workshop is seeking a Sales Lead who serves as a role model Bear Builder and Floor Leader on Duty, guiding a team during designated shifts to achieve store sales goals while delivering Experience First experiences to Guests.

When not Floor Leader on Duty, you operate as a Bear Builder, providing outstanding Guest service, creating a warm atmosphere, and upholding brand standards across all interactions.