Retail Sales Lead & Team Coach

knitwellgroup; Norman (OK); On-site; USD 27,000 - 37,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact through philanthropic

Job summary

LOFT is seeking a part-time Sales Lead to support and role model exceptional customer experiences. Collaborate with the Store Manager to guide associates, develop an engaged team, and step in as manager when needed.

The role emphasizes brand representation, omnichannel shopping support, and maintaining high standards of service and operations. The position focuses on delivering personalized customer experiences while fostering an inclusive, high-performing store environment.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point-of-sale system.
• Excellent communication and coaching skills.
• Flexible availability, including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail experience

Management experience

POS proficiency

Communication & coaching

Flexible schedule

Decision making

Organization & delegation

Tools

Point-of-Sale System

Job description

LOFT is seeking a part-time Sales Lead to support and role model exceptional customer experiences. Collaborate with the Store Manager to guide associates, develop an engaged team, and step in as manager when needed.

The role emphasizes brand representation, omnichannel shopping support, and maintaining high standards of service and operations. The position focuses on delivering personalized customer experiences while fostering an inclusive, high-performing store environment.