Retail Sales Lead — Elevate Customer Experience & Team

KnitWell Group; Jenks (OK); On-site; USD 38,000 - 60,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Philanthropic partnerships

Job summary

KnitWell Group in Jenks, OK is seeking a Sales Lead to model exceptional customer experiences and guide a team in a fast-paced retail environment. You will collaborate with the Store Manager to deliver personalized service and ensure smooth store operations.

We value candidates with retail sales exposure, some management experience, and comfort using a POS system. This regular/part-time role offers opportunities to develop leadership skills and contribute to a dynamic brand.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability - including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS technology

Communication & coaching

Flexible schedule

Decision making

Organization & prioritization

Tools

POS system

Job description

KnitWell Group in Jenks, OK is seeking a Sales Lead to model exceptional customer experiences and guide a team in a fast-paced retail environment. You will collaborate with the Store Manager to deliver personalized service and ensure smooth store operations.

We value candidates with retail sales exposure, some management experience, and comfort using a POS system. This regular/part-time role offers opportunities to develop leadership skills and contribute to a dynamic brand.