Retail Sales Leader & Team Coach

KnitWell Group; Norridge (IL); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Lead to model exceptional customer experiences and guide associates. You’ll work with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

You’ll focus on personalized service, coaching, and using technology to drive a seamless omnichannel experience, while upholding visual and operational standards and promoting an inclusive team environment.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and able to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

Management experience

POS systems

Coaching

Flexible schedule

Decision making

Organization

Tools

POS system

Job description

KnitWell Group is seeking a Sales Lead to model exceptional customer experiences and guide associates. You’ll work with the Store Manager to become an expert on store functions and be ready to step in as manager when needed.

You’ll focus on personalized service, coaching, and using technology to drive a seamless omnichannel experience, while upholding visual and operational standards and promoting an inclusive team environment.