Retail Sales Lead — Elevate Customer Experience & Team

170 JF Retail Services

City of White Plains (NY)

On-site

USD 57,859,000 - 63,370,000

Full time

14 days+
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Benefits offered by this job

70% employee discount on Fabletics品牌
Free outfits each month
Paid Sick Time
401k match
Annual Bonus Plan
Paid Time Off
Flexible Schedule And More!

Job summary

Fabletics seeks a Full-Time Sales Lead for The Westchester store in White Plains, NY. You will lead sales activities, train associates, and ensure a best-in-class customer experience while collaborating with the Store Manager and a driven team.

You will drive engagement both in-store and through events, maintain merchandising standards, and use knowledge of fabrics and product features to assist customers. A fast-paced, energetic environment awaits.

Qualifications

  • At least 1 year of retail experience.
  • Retail management experience a plus.
  • Familiarity with active lifestyle activities.
  • Ability to work with large teams and long hours.
  • Strong interpersonal and communication skills.

Responsibilities

  • Actively engage customers by explaining fabrics, features, fit, and function of products.
  • Drive customer engagement inside and outside the store through events and promotions.
  • Provide training and feedback on the Customer Experience Playbook and performance expectations.
  • Work with the Store Manager to inspire associates to meet or exceed targets.
  • Communicate inventory and training needs to the Store Manager to enhance customer experience.
  • Maintain visual merchandising guidelines to make the store easy to shop and add value to purchases.
  • Offer feedback to improve the business and strive to meet store objectives.
  • Serve as a resource for product knowledge to customers and team members.
  • Maintain personal sales and achieve sales goals.
  • Ensure safety and security standards are followed and identify issues.
  • Unpack inventory boxes as needed; boxes weigh 10–30 lbs.

Skills

Retail experience
Customer engagement
Team leadership
Communication
Multitasking
Adaptability
Active lifestyle knowledge

Tools

POS systems
Inventory management

Job description

Fabletics seeks a Full-Time Sales Lead for The Westchester store in White Plains, NY. You will lead sales activities, train associates, and ensure a best-in-class customer experience while collaborating with the Store Manager and a driven team.

You will drive engagement both in-store and through events, maintain merchandising standards, and use knowledge of fabrics and product features to assist customers. A fast-paced, energetic environment awaits.

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