Retail Sales Lead — Elevate Customer Experience

170 JF Retail Services; Town of Victor (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Free outfits monthly

Paid sick time

401k match

Annual bonus

Job summary

Fabletics is seeking a full-time Sales Lead for the Eastview Mall store in Victor, NY. You will drive an exceptional customer journey, lead a team, and partner with the Store Manager to meet sales and service goals.

Strong knowledge of fabrics, fit, and product features will help you educate customers and close purchases. You will train associates on the Experience Playbook, coordinate events, and ensure stock integrity while maintaining merchandising standards.

Qualifications

• At least 1 year of retail experience.
• Prior retail management experience is a plus.
• Familiarity with active lifestyle products is beneficial.
• Ability to work with a large team and adapt quickly.

Responsibilities

• Lead customer engagement and deliver exceptional service in-store.
• Train and coach team on the Customer Experience Playbook.
• Collaborate with Store Manager to hit performance targets.
• Maintain in-store merchandising and inventory processes.

Skills

Sales experience

Customer service

Leadership

Multi-tasking

Tools

POS systems

Inventory knowledge

Job description

Fabletics is seeking a full-time Sales Lead for the Eastview Mall store in Victor, NY. You will drive an exceptional customer journey, lead a team, and partner with the Store Manager to meet sales and service goals.

Strong knowledge of fabrics, fit, and product features will help you educate customers and close purchases. You will train associates on the Experience Playbook, coordinate events, and ensure stock integrity while maintaining merchandising standards.