Retail Sales Lead - Elevate Customer Experience & Growth

POP MART Americas Inc.; Orlando (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401k, health insurance, PTO, paid sick

Family leave

Growth opportunities

Career development

Job summary

POP MART Americas Inc. is seeking a Retail Sales Lead in Orlando Premium Mall to guide a dynamic sales team and deliver exceptional customer experiences.

You will serve as Leader on Duty, coach associates, manage daily store operations, and drive sales performance while upholding POP MART standards. Responsibilities include coaching staff, overseeing inventory, visual presentation, and collaboration with store leadership on launches and events.

Qualifications

• 1+ years of retail experience with leadership or supervisory roles preferred.
• Strong communication and interpersonal skills for coaching teammates.
• Ability to interpret store metrics and adapt to a fast-paced retail environment.

Responsibilities

• Lead by example to deliver exceptional customer experiences and drive sales.
• Coach and motivate sales associates to meet store goals and KPIs.
• Oversee inventory, POS transactions, and stockroom organization; support launches.

Skills

Retail leadership

Customer service

Coaching

Team motivation

Data-driven

Education

High School Diploma

Tools

POS system

Basic computer skills

Job description

POP MART Americas Inc. is seeking a Retail Sales Lead in Orlando Premium Mall to guide a dynamic sales team and deliver exceptional customer experiences.

You will serve as Leader on Duty, coach associates, manage daily store operations, and drive sales performance while upholding POP MART standards. Responsibilities include coaching staff, overseeing inventory, visual presentation, and collaboration with store leadership on launches and events.