Retail Sales Lead — Elevate Customer Experience

Vans; Corpus Christi (TX); On-site; USD 22,000 - 27,000; Part time

Job summary

Vans is seeking a Sales Lead to support the store leadership team and drive exceptional customer engagement and sales performance. You will model the voice of the brand, coach associates, and strive to maintain an authentic, inclusive store culture.

The role emphasizes developing teammates, delivering consistent customer service, and contributing to store-wide goals in a dynamic retail environment.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Proven ability to drive results through team coaching and operational excellence.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Assist in maximizing store sales and goals by monitoring progress against targets.
• Foster a consumer-centric mindset and an inclusive store environment, while modeling selling behaviors through genuine interactions with consumers.
• Assist in providing direct feedback, coaching and supervision of the associates.
• Occasionally assume responsibility for the store in the absence of another manager.
• Regularly interact with consumers within the store, providing high level of customer service.
• Provide actionable feedback to store associates and adhere to policies, procedures and practices that align with company directives.

Skills

Customer engagement

Sales coaching

Store operations

Communication

Job description

Vans is seeking a Sales Lead to support the store leadership team and drive exceptional customer engagement and sales performance. You will model the voice of the brand, coach associates, and strive to maintain an authentic, inclusive store culture.

The role emphasizes developing teammates, delivering consistent customer service, and contributing to store-wide goals in a dynamic retail environment.