Retail Sales Lead: Customer-Obsessed Style Coach

J. Jill; Lincoln (NE); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly wage

Performance-based incentives

Associate discount

Career growth opportunities

Inclusive team environment

Employee Assistance Program

Group discounts

Paid time off

Paid sick leave

Job summary

J.Jill is seeking a passionate Sales Lead in Lincoln, NE to drive store sales, support leadership, and deliver an exceptional customer experience. You will mentor teammates, build strong relationships with shoppers, and contribute to a vibrant, inclusive store culture.

You will be responsible for product knowledge, styling recommendations, and seamless store operations, including opening/closing tasks, merchandising, and adherence to policies.

Qualifications

• 1+ years of retail experience, preferably in women's specialty retail or a strong sales, customer-obsessed environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions. Support community engagement initiatives to strengthen brand presence.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill's products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Retail experience

Customer service

Team motivation

Sales contribution

Effective communication

Flexible schedule

Job description

J.Jill is seeking a passionate Sales Lead in Lincoln, NE to drive store sales, support leadership, and deliver an exceptional customer experience. You will mentor teammates, build strong relationships with shoppers, and contribute to a vibrant, inclusive store culture.

You will be responsible for product knowledge, styling recommendations, and seamless store operations, including opening/closing tasks, merchandising, and adherence to policies.