Retail Sales Lead — Inspire Style & Service

J. Jill; Lafayette (LA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Competitive hourly wage with incentive

Associate discount

Career growth opportunities

Employee Assistance Program

Group discounts

Paid time off

Job summary

J.Jill is seeking a passionate, customer-obsessed Sales Lead to support store leadership, drive sales, and deliver an exceptional shopping experience. You will train and coach team members, build customer relationships, and contribute to achieving sales targets while maintaining brand standards.

The role requires a retail background, strong communication, flexibility to work weekends/evenings/holidays, and a positive, team-oriented mindset.

Qualifications

• 1+ years of retail experience, preferably in women's specialty retail or a strong sales environment.
• Passion for customer service and building meaningful relationships.
• Strong ability to support, inspire, and motivate a team.
• Proven track record of contributing to sales and customer engagement.
• Excellent communication skills and a positive, solution-oriented mindset.
• Ability to work a flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Act as a role model by developing and maintaining strong customer relationships through genuine interactions.
• Assist in training and developing team members, leading by example, and providing coaching and support to ensure team success.
• Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to achieving sales targets.
• Maintain deep knowledge of J.Jill's products to support customers in making confident purchasing decisions.
• Assist with store operations, including opening and closing store, manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
• Take ownership of assigned responsibilities, proactively address challenges with a solution-oriented mindset, and support leadership in maintaining a meaningful customer experience.
• Navigate various communication settings across different levels of the organization, adjusting messaging to fit diverse audiences.
• Perform additional responsibilities as assigned to help your store be successful.

Skills

Customer service

Team leadership

Sales

Communication

Relationship building

Coaching

Tools

POS system

Mobile devices

Job description

J.Jill is seeking a passionate, customer-obsessed Sales Lead to support store leadership, drive sales, and deliver an exceptional shopping experience. You will train and coach team members, build customer relationships, and contribute to achieving sales targets while maintaining brand standards.

The role requires a retail background, strong communication, flexibility to work weekends/evenings/holidays, and a positive, team-oriented mindset.