Retail Sales Lead & Customer Experience Coach

LOFT Outlet; Sevierville (TN); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401(k) plan

Merchandise discounts

Professional development and careerAdv

Descripción de la vacante

LOFT Outlet in Sevierville, TN is seeking a Sales Lead to model exceptional customer experiences and guide a team of associates. You will collaborate with the Store Manager to ensure store functions run smoothly while maintaining strong brand standards.

The role emphasizes coaching, onboarding, and delivering a seamless omnichannel shopping experience. Availability includes evenings, weekends, and holidays, with opportunities for growth within our brands.

Formación

• 6+ months of retail sales experience preferred.
• Management experience preferred.
• Tech savvy; able to operate a POS system.
• Enjoys communicating and coaching teammates.
• Flexible availability including evenings, weekends, and holidays.
• Takes initiative; makes thoughtful decisions.
• Able to organize, delegate, and prioritize to meet deadlines.

Responsabilidades

• Lead by example to deliver personalized customer experiences.
• Coach and onboard associates; step in as manager when needed.
• Support onboarding and development of a highly engaged team.
• Uphold high visual and operational standards for the store.
• Provide in-the-moment feedback to help associates improve interactions.
• Collaborate with the Store Manager to execute brand priorities.

Conocimientos

Retail sales experience

Management experience

POS proficiency

Communication & coaching

Flexible availability

Decision making

Organizing & delegation

Herramientas

POS system

Descripción del empleo

LOFT Outlet in Sevierville, TN is seeking a Sales Lead to model exceptional customer experiences and guide a team of associates. You will collaborate with the Store Manager to ensure store functions run smoothly while maintaining strong brand standards.

The role emphasizes coaching, onboarding, and delivering a seamless omnichannel shopping experience. Availability includes evenings, weekends, and holidays, with opportunities for growth within our brands.