Sales Lead & Customer Experience Coach

LOFT; Germantown (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Philanthropic partnerships

Job summary

LOFT in Germantown, TN is seeking a Sales Lead to model exceptional customer experiences and coach the sales team. You will partner with the Store Manager to guide staff and ensure guests receive personalized service with our omnichannel approach.

This role emphasizes leadership readiness, inclusivity, and maintaining high standards in store operations, inventory, and promotions, including evenings, weekends, and holidays.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Proficient with POS systems and technology.

Responsibilities

• Provide personalized customer experiences and guidance to associates.
• Collaborate with Store Manager and step in as manager when needed.
• Uphold visual and operational standards and drive sales.

Skills

Retail sales

Customer service

Team leadership

Tools

POS system

Job description

LOFT in Germantown, TN is seeking a Sales Lead to model exceptional customer experiences and coach the sales team. You will partner with the Store Manager to guide staff and ensure guests receive personalized service with our omnichannel approach.

This role emphasizes leadership readiness, inclusivity, and maintaining high standards in store operations, inventory, and promotions, including evenings, weekends, and holidays.